We accept returns for exchange or
refund 7 calendar days after delivery of the product. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
-without
showing signs of wear or damage in any way
-within 7 calendar
days of the delivery date (after 7 days no returns are allowed)
-must not be
a special order or a custom order
We also accept returns for exchange or refund within 7 calendar days if the item has been damaged in transit.
In your e-mail, please include your order number, full name, e-mail address, and telephone number, with a brief description for the reason you are requesting a return and/or exchange.
Returns will only be accepted in original packaging or equivalent. Definition of equivalent is:
-professional packaging (UPS Store or Box & Ship companies)
-due to the weight of this book, special attention must be given to the corners to prevent damage
Refunds are contingent upon inspection of
item(s) once we receive it.
Again you MUST
contact us within 7 days if you intend to return ANY item back to our store.
Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault.